Adding additional family members to your account

You can add additional family members to your family account by completing the form below or calling 604-987-7529. All clients added to your account must be family members living at the same address.

To add additional family members, the primary account holder must already have an account. If you do not already have an account, please request an account.  

One account per household

People living at different addresses should have their own separate accounts. Each person should only be linked to one account—you cannot have your name added to multiple accounts.

Proof of address

To confirm their profile, additional family members added to your account who are over the age of 18 will need to show proof of address (such as a government-issued photo ID) to customer service staff on their next visit to an NVRC facility.   

Primary Account Holder Information

Additional Family Member

I confirm that this person is a member of my immediate family who resides in the same residence as me.
Do you wish to add another family member?

Second Additional Family Member

I confirm that this person is a member of my immediate family who resides in the same residence as me.
Do you wish to add another family member?

Third Additional Family Member

I confirm that this person is a member of my immediate family who resides in the same residence as me.
Do you wish to another family member?

Fourth Additional Family Member

I confirm that this person is a member of my immediate family who resides in the same residence as me.
Do you wish to add another family member?

Fifth Additional Family Member

I confirm that this person is a member of my immediate family who resides in the same residence as me.
Once submitted, our staff will verify the information and add the addtional member(s) to your account within two business days.
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