Create a New Account

Complete the form below to create a new account to register for programs and book-a-visit sessions in our registration system.

If you need a new account immediately, you can call our customer service team at 604-987-7529 (visit our locations & hours page for call centre hours of operation) or visit any NVRC facility.

Not sure if you already have an account or forgot your password?

If you think you may have an existing account, you can reset your password online and get immediate access to your account by going to and clicking ‘Forgot Password’.  

If that is not successful, please contact our customer service team at 604-987-7529 or

Want to add an additional family member to your account?

Complete and submit this form to add family members to your account.