With ongoing lifeguard staffing challenges, pool users may experience a wait time to access the pool during busy periods, last-minute changes to swim session schedules or other operational changes. While we appreciate this can be inconvenient, these decisions are made to ensure the safety of our patrons and visitors. 

The number of swimmers allowed in a pool at any given time is based on the number of lifeguards available, not the size of the facility. Pool capacity is based on a visitor-to-lifeguard ratio that ensures everyone using the facilities is safely supervised.

Many aquatic facilities in North America have been affected by the ongoing shortage of lifeguards who are essential to maintain a safe environment for swimmers. Lifeguard staffing levels have been impacted by certification programs being paused or significantly reduced during the pandemic. Training and certification courses have now restarted, but there will be a delay as the process to become a lifeguard is quite extensive. 

Please know we are working to improve lifeguard staffing at NVRC both in the short and long-term. We are recruiting for new lifeguards as well as offering training courses to increase the number of lifeguards at NVRC facilities. Learn more about training to become a lifeguard at nvrc.ca/lifeguard or visit nvrc.ca/jobs for current opportunities.