Registration frequently asked questions (FAQs)

Find answers to frequently asked questions about the online registration system and processes.

Still searching for answers?

If your question wasn't covered above, please speak with one of customer service representatives by calling 604-987-7529.

Customer service staff are available Monday to Friday, 9am-6pm, and Saturday and Sunday 9am-5pm.

You can also submit your question using our online feedback form or by emailing customerservice@nvrc.ca.