Hassle-Free Withdrawls and Cancellations
You've taken the time to register with North Vancouver Recreation and Culture, and now your plans have changed. We may be able to issue you a credit or give you a refund, depending on what you're withdrawing from and how and when you registered.
Programs & Daycamps
You'll receive a full refund if you request to withdraw from a program or daycamp more than five days before the scheduled start date.
You'll be refunded for the program fee less the charge for one class if you request to withdraw anytime between five days before the program starts and the start of the second class. PLEASE NOTE: No refunds or credits can be issued after the second class of a program starts. Fees for one-day programs and weekend workshops are non-refundable when withdrawn less than 5 day prior to start of class.
Aquatic Leadership Refunds
We require 7 business days notice for a full refund. No refund for courses that have already started.
Fitness Memberships
When you purchase an NVRC fitness membership you are not tied into a contract and you can cancel your membership at any time. Refunds are prorated on a daily basis. The cancellation must be processed in person, just take your card to the nearest Community Recreation Centre for processing.
There are no refunds for Flex Passes.
Birthday Parties
Two week minimum cancellation notice required for 100% refund. Less than two weeks, 50% refund. Any changes must be done at least 7 days prior to party.
