Refunds

Withdrawals & cancellations

We understand plans change. If you can’t make your program or book-a-visit class, please cancel as early as possible so someone else can have the spot.

Refund & cancellation policies

See below for information on how how to withdraw from a program or cancel a visit.

Credits or refunds may be available depending on what you are withdrawing from and when you registered.

Customer service staff are available at 604-987-7529 from 9 a.m. to 5 p.m. daily if you need assistance or you can email customerservice@nvrc.ca.