Cancellations & Refunds

We understand plans change. If you can’t make your program or book-a-visit class, please cancel as early as possible so someone else can have the spot.  

Credits or refunds may be available depending on what you are withdrawing from and when you registered.

Customer service staff are available to assist you. Email or call them at 604-987-7529 (visit our locations & hours page for customer service hours of operation).